Frequently Asked Questions
 
Is your photobooths accessible to any venue?
 
We are proud to say that our custom-designed photo booth is  the most portable photo booth hire in Sydney and can get to almost anywhere. It could be upstairs or downstairs, indoor and outdoor venues. In fact, our photobooth is very handy even a single operator can run the whole set-up. (The booth box dimension itself is only 2 ft by 2 ft.) And also with our Enclosed or Curtain Photobooth, these could be set-up from anywhere because these are assemble in piece. (*Note: There's no extra charge even if your venue is upstairs or downstairs.)
 
Why should we hire your photobooth?
 
For your event to be a remarkable one you should hire us! It will be a talk of the town (guest) after the event. Our aim is to give you and your guest the best photobooth experience as we are committed to bring you a endless fun and laughter (Satisfaction guarantee!) as you will see it for yourself. Also, feel free to watch our video testimonials from our recent clients on link below:
 
 
What is your allowance time on set-up?
 
Setting up the photobooth only takes us around 15-20 mins for the Compact and Open-Air Photobooths while 45-60mins for the Enclosed and Curtain Photo booths. But we will be on site 1 hour before your event kicks in to inspect and liaise the venue. There will be no additional cost for setting up and removal of the photobooth machine and it's absolutely excluded from the period of hire.
 
Do you have a required space upon setting up?
 
Our recommended floor space must be 2m x 2m and needs to be close to the wall socket or powerpoint. ( We also have powerlead extension about 5 meters)
 
Do you customize logo or wordings?
 
Yes, all of our packages comes with a Free Artwork design. It can be customize on your desired theme, colour, and style. We can also add your brand name or logo if it’s a corporate or wedding on the print side. We will create the best possible design for you at no extra cost!
 
Can we use our own design or artwork?
 
You are more than welcome to provide your own artwork or design to use it for the photo print out by sending us through via email at enquiries@thehappyhire.com
 
 
Do you have props or accessories and comes when i rent you?
 
Yes. We always have 2 to 3 buckets of entertaining props and accesories to increase the fun on the photo booth with different style like hats, wigs, shades  and a lot more. And feel free to bring yours too :)
 
I would like to extend for extra hour(s), how much is it for?
 
If you book in advance upon filling up the booking form online it will just be only $100 per hour. But, if you extend for additional hour(s) onsite, it will be $150 for not booking in advance.
 
What happens if there is any technical issue or malfunctioning?
 
At the event of any mechanical problem, we will stop your time for a moment while fixing the issue. But as part of our commitment to you, we will enure that the  photobooth is running smoothly upon the testing and setting up procedure. Our on site friendly technician operator will take care of the rest.
 
Do we have to pay extra for the photobooth operator?
 
No, that is absolutely at no extra cost. Our operator is a well trained technician to assist you with all your queries and in-charge with the operation to ensure that the photobooth is running smoothly. Meal is also not necessary for our attendant or operator however we would truly appreciate if you could provide one!
 
What are the sizes available for the print-out?
 
Our standard size being offered is 2x6 double strip. However you may upgrade to a postcard size of 4x6" and 5x7" for an extra cost with the use a high quality glossy "Fotolusio brand" for a water resistant and smudge free photo that last a lifetime. 
 
Is it possible for our guest to have photos taken many times?
 
Definitely yes! If fact, it’s absolutely unlimited. They can have as many as they want for them to enjoy and have fun to your momentus event.
 
Will you be providing us a copy of all photos taken?
 
Yes, you will receive a dvd soft copy with all the photos in high resolution jpeg format! There are two folders in the DVD. The raw files and the print files.
 
 
Is it Free to deliver the Photo booth?
 
YES. At some point our packages has a travel condition. 
 
You will only get FREE delivery within 30kms radius of Oxley Park 2760. 
A small $50 travel surcharge fee may apply to areas from 31kms to 50kms.
A small $75 travel surcharge may apply to areas from 51kms to 70kms.
A small $100 travel surcharge may apply to areas from 71kms to 90kms.
 
However to calculate the distance of your venue, please use Google Map application. (Click here)
 
How is the payment procedure?
 
Upon booking Online, our payment method is available using PAYPAL secure payments that links and accepts major credit cards/debit cards such as Visa, Mastercard, Amex. A minimum of $100 deposit + 10% Gst is necessary upon booking online. The rest can be paid by cash or minimum of 5 days prior to your event date via Eft or Paypal.
 
I’m planning to hire you, so tell me what to do next?
 
First, you have to check if your date is still available by giving us a call directly on 0448 999 003 or use our "Check availability feature button" on our website. Once it's available, you may now book online by selecting your desired package on our "Book Now" menu and follow the 3 steps booking process and fill up the booking form by providing all the details such as the venue, event time and more. At the end of the booking process, you just have to ensure that you put down a $100 deposit + 10% gst for you to receive an automated tax invoice from our website and from PayPal that confirms your payment and booking order.
 
 
To book now, you may follow link below:
 
 
We thank you in advance for choosing Star Capture Photo booth on your special event and be sure to like our page on www.facebook.com/starcapture and leave us positive feedback if you are completely satisfied with our services.

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